Terms of Purchase – instrumenstyle
These Terms of Purchase govern all orders placed through instrumenstyle.shop (the “Website”). By placing an order, you agree to the following terms and conditions.
1. Order Placement and Acceptance
- All orders are subject to availability and acceptance by instrumenstyle. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.
- Upon placing an order, you will receive an order confirmation email with details of your purchase. This confirmation does not constitute acceptance; your order is accepted only when we ship the products and send a shipping confirmation email.
2. Pricing and Payment
- All prices on the Website are displayed in USD (United States Dollars) and include applicable taxes, unless otherwise stated.
- We accept major credit/debit cards and other secure payment methods as indicated at checkout. Payment must be completed in full at the time of order placement.
- By providing payment details, you warrant that you are authorized to use the payment method and that all information provided is accurate.
3. Shipping and Delivery
- Processing Time: Orders are processed and shipped within 1–3 business days of placement.
- Delivery Time: After shipment, delivery is estimated to take 6–12 business days. Delivery times are approximate and may be affected by factors beyond our control (e.g., customs delays, carrier issues).
- Shipping Costs: We offer free global shipping on all orders, with no minimum purchase required.
- Tracking: A tracking number will be provided in your shipping confirmation email, allowing you to monitor the status of your delivery.
4. Returns and Refunds
- Return Period: You may return unused, unworn, and undamaged products within 60 days of delivery for a full refund. Items must be returned in their original packaging with all tags attached.
- Return Process: To initiate a return, contact our customer service team at [email protected] with your order number and reason for return. We will provide instructions for returning the item.
- Refund Processing: Once we receive and inspect the returned item, refunds will be issued within 5–10 business days to the original payment method. Please note that refund timelines may vary based on your bank or payment provider.
- Non-Returnable Items: Customized or personalized products are not eligible for return unless defective.
5. Product Information
- We strive to provide accurate descriptions, images, and sizing information for all products. However, slight variations in color, fabric, or fit may occur due to manufacturing processes or screen display differences.
- If you receive a defective or incorrect item, contact us immediately at [email protected], and we will arrange for a replacement or refund at no additional cost.
6. Limitation of Liability
- instrumenstyle shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services, including but not limited to delays in delivery, unless caused by our gross negligence or willful misconduct.
- Our total liability for any claim related to a purchase shall not exceed the total amount paid for the affected order.
7. Changes to Terms
We may update these Terms of Purchase from time to time. Any changes will be posted on this page with a revised “last updated” date. Your continued use of the Website after changes are made constitutes acceptance of the updated terms.
8. Contact Us
For questions or concerns regarding these Terms of Purchase, please contact us at: